My baby shot me down.

Dear ePassporte Account Holders,

Please be advised that, at 12:00 PM PDT today, September 2, 2010, we were notified that effective immediately, Visa International has suspended our banking partner's (St. Kitts Nevis Anguilla National Bank) ePassporte Visa program. The ePassporte e-Wallet program continues to be up and running, except funds cannot be transferred between your Visa Account and your e-Wallet. At this time ePassporte can no longer issue Visa Cards, and the ability for our Account Holders to make point of sale purchases and withdraw funds from ATMs has also been suspended.

At this time we do not know why this drastic action was taken by Visa. To us, it is unconscionable that such action would be taken without the opportunity for ePassporte to fully understand Visa's reasons and to be able to take all steps necessary to keep our program running the way it has so successfully done for over 7 years. But that is what Visa has done.

As soon as we have more information we will be in contact with you.

In the meantime please be assured that your funds are safe.

We are very sorry for the short notice and apologize for any inconvenience this may cause. The ePassporte team is working diligently to rectify this situation.

We kindly ask you to bear with us while we work through this issue.

Please feel free to contact us via the message center or at our call center, should you have any questions, comments or concerns.

Thank You,


Christopher Mallick

...Bang bang, he shot me down
Bang bang, I hit the ground
Bang bang, that awful sound
Bang bang, my baby shot me down.

The great beginning, what else can i say?

update:
From EPASSPORTE Representative Michael Osen:

Some issues were brought up and I basically narrowed it down to:

1. Statement from Mr Mallick said suspended not closed.
2. Money on Wallet can still be withdrawn but no by using the ePassporte Electron or Virtual card.
3. We are doing everything we can to get this solved.
4. It WILL get solved
5. Consider the wallet a kind of bank account and then you move money from there to cards to be able to use it, thats why this money is not affected.
6. We DO NOT have access to move your funds around when they are in your account/card they are so speculation about the funds being used for something else is totally unfounded
7. Personal note I am 100% convinced we will be back stronger than ever, I have talked to people I trust 100% in management and other people on the "floor" and from what I hear I have no doubts. It sucks I know I did not have time to withdraw myself I were called at 5am my time but I am confident that it will only be a short while and soon everything will be back to normal.

ePassporte questions or problems feel free to contact me.